CATS outlines integrated security plan as city increases investment and addresses public concerns.
CHARLOTTE, N.C. โ Charlotte leaders took a closer look at public safety during a city council safety committee meeting, with a strong focus on improving security across the cityโs public transit system.
The discussion centered on the Charlotte Area Transit Systemโs integrated safety and security plan, which aims to bring together law enforcement, private security and community partners into a coordinated effort to better protect riders.
The renewed focus comes after the death of Iryna Zarutska, which raised serious concerns about safety on public transit.
City leaders emphasized that violent crime on transit remains rare, accounting for less than 1% of incidents near stops, but acknowledged that public concern remains high following high-profile cases.
Officials say the city is responding with increased investment, with the transit safety budget expected to more than triple by 2027. Leaders also noted early signs of progress, saying crime is beginning to decline and that increased security presence is making an impact.
The updated plan prioritizes more visible security, improved communication between agencies and faster response times when incidents occur.
โWe have seen the changes we made at the CTC last year, the changes we’ve made with visible presence, with increasing security all of these things are making a difference,โ interim CATS CEO Brent Cagle said. โWeโre seeing those instances and criminal activity reducing.โ
Cagle said the plan also focuses on giving riders more ways to report suspicious or criminal activity, while strengthening partnerships with community organizations to respond to non-criminal situations.
โNot every issue that arises throughout the transit system requires a law enforcement response,โ Cagle said. โWe partner to help provide individuals in crisis with the resources that they need.โ
Transit leaders say those partnerships are key to closing gaps in coverage and ensuring a more comprehensive approach to safety.
City officials say the effort is ongoing and that they will continue refining the plan as they work to rebuild trust and improve safety across Charlotteโs transit system.
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